Legal
Privacy Policy
Last updated: November 1, 2024
1. Information we collect
We collect information you provide directly when you:
- Fill out a contact form or free trial form (name, email, phone, MC number)
- Communicate with us via email, WhatsApp, or phone
- Sign up for our dispatch service (business documents, carrier information)
We also collect standard website analytics (page views, session duration, browser type) via analytics services.
2. How we use your information
- To provide truck dispatch services
- To respond to inquiries and communicate about loads and service
- To process payments and maintain service records
- To improve our website and services
- To comply with legal obligations (DOT recordkeeping, etc.)
3. Information sharing
We do not sell your personal information. We may share information with:
- Freight brokers — as required to book and confirm loads on your behalf
- Factoring companies — if you use a factoring company we work with
- Service providers — payment processing, communication tools
- Legal requirements — if required by law or court order
4. Data security
We use industry-standard measures to protect your information. Carrier documents (insurance, W-9, CDL) are handled securely and retained only as long as required for your active account and applicable legal requirements.
5. Your rights
You may request access to, correction of, or deletion of your personal information by contacting us at info@milepostdispatch.com.
6. Cookies
We use essential cookies for website functionality and analytics cookies to understand site usage. You can disable cookies in your browser settings.
7. Contact
Questions about this policy: info@milepostdispatch.com
Milepost Dispatch / NSAWA Enterprises LLC